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关于银川喜来登酒店的点评

4.5 out of 5
银川喜来登酒店
金凤区后海路 155 号, 银川市, 宁夏自治区

点评

8.8

超赞

10 分 - 超赞。3 条好评，共有 6 条点评" "
8 分 - 还可以。2 条好评，共有 6 条点评" "
6 分 - 一般。1 条好评，共有 6 条点评" "
4 分 - 很差。0 条好评，共有 6 条点评" "
2 分 - 糟糕。0 条好评，共有 6 条点评" "

9.0/10

清洁度

8.0/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

10/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度，清洁度
不满意：员工和服务
酒店硬件不错，住的舒服。只是服务这块有待加强。 前台预订两件房间，其中有一间的房卡无法开门，电话沟通还让用户下去更新，不合理。后来要求让服务员上来开门，等待较长时间，用户感觉不好。 另外，可能是因为在hotels预订的，更新了价格之后，酒店没有及时更新价格，还是按照原价收费了。到现在也没退回，感觉就是酒店和平台都不管了。
2020 年 10 月入住 1 晚

6/10 一般

真实旅客

团体旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
建築和房間設計非常漂亮，整理房間的房務阿姨也非常棒。可惜櫃檯服務員實在太不專業了，態度非常的不好，令人失望
2020 年 1 月入住 5 晚

10/10 超赞

Xiaoyu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
完美体验
我是帮父母和他们朋友定的，我父母专门入住完让我给打个好评，酒店服务人员很热情，我定的是商务大床，去到之后酒店给升级了套房，卫生又舒适，硬件条件没得说，希望更多人知道这家新酒店
2019 年 8 月入住 1 晚

10/10 超赞

David

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
We very much enjoyed everything about our stay at this hotel. The staff were exceptionally friendly, knowledgeable, and professional. The room was large and very clean and pleasant. Breakfast featured an extensive menu of both Chinese and Western fare, including eggs, bacon, fruit, a selection of meat and cheese, pasta, and an attractive offering of pastries. The swimming pool and sauna were a great pleasure. Before checking out we had afternoon tea in the beautiful lobby to top off an excellent experience. English was also spoken at the front desk, which was very helpful. Overall, this stay was a highlight of our trip. We highly recommend this hotel.

10/10 超赞

Xiaoqing

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a wonderful experience to travel in Ningxia and stay in Sheraton Yinchuan Hotel with my family. The hotel is magnificent, looks like a castle, it is easy to recognize from the outside. Location is convenient, we took 30 mins from airport by taxi, hotel staffs are friendly, room is big and clean, breakfast is very rich. And we booked 2 days tour, it was memorable experience, first time to the desert and rides the camel. Highly recommended!
2021 年 9 月入住 3 晚
Lulu 于 2022年06月27日 的回复
Dear Xiaoqing! Thank you very much for visiting Sheraton Yinchuan and giving us full marks of recognition. As a premium brand hotel of Marriott , you will be able to embark on your own journey of exploration with its elegant space, unique artistic atmosphere, diverse dining and meticulous service. We sincerely look forward to your visit again and wish you have a wonderful day!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 7 晚