Property was very fancy, and welcoming upon arrival. Check in was fast, efficient, conducted in English. Hotel was ideally located, short walk from Sakuragicho, accessible by skywalk with free chocolate on arrival. Complimentary water was given every day which was well received. Room was very nice, with beautiful views of the city and Mt Fuji. The bath was very deep and and so accommodated me at 6ft 1 which was greatly appreciated. Bed was comfy and provided western soft pillows which was great. Unfortunately, the room hadn’t been cleaned to the high standard I expected based on the decor and reputation of Mitsui Garden. Numerous long black hairs were present throughout the room and bathroom upon arrival which was a shame. Breakfast buffet was phenomenal, with a lot on offer. Only thing missing was dried fruit to accompany yoghurt and granola.
Unfortunately I was unable to take full advantage of the hotels facilities. The pool and gym closed by 10pm with last entry being before that (9.30). The hotel bar indicated that last order was 10.30pm but when I sat down at 10.13pm, I was told last orders had already been called. I was surprised a hotel such as Mitsui Garden would have such early closures for amenities, especially for the bar and gym which would typically be open until late or 24 Hour.