General comments for my stays in the past week. The service was good. However, the Room facilities and cleanliness needs to be lift up immediately.
1. Stains and hair found on the sofa.
2. Wine cellar ventilation fan was noisy which woke me up during the night on my 1st stay.
3. Toilet bowl cover loosened.
4. Stains and hair found in a towel.
5. Curtains in the bathroom was dirty.
6. Basin was stained
7. Hair dryer was very dirty and dusty.
8. Stain found on the bed board.
9. There are screw holes in the bathroom wall that were not finished.
Alan
2023 年 5 月入住 1 晚
6/10 一般
Alan
2023年04月30日
Alan
2023 年 4 月入住 2 晚
10/10 超赞
Cherub,Hong Kong
与家人出行
2020年01月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staffs are very friendly and helpful providing suggestions for restaurants and place to go. The room is spacious and the breakfast is also nice with many selection.