外观

关于苏黎世机场智选假日酒店 - IHG 旗下酒店的点评

3 out of 5

点评

9.0

非常棒

10 分 - 超赞。645 条好评,共有 1046 条点评" "
8 分 - 还可以。280 条好评,共有 1046 条点评" "
6 分 - 一般。61 条好评,共有 1046 条点评" "
4 分 - 很差。30 条好评,共有 1046 条点评" "
2 分 - 糟糕。30 条好评,共有 1046 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
hiex team 于 2023年07月28日 的回复
Dear Guest, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 还可以

Fenglin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
convenient to the airport
2023 年 6 月入住 1 晚
Bina 于 2023年07月6日 的回复
Yes we have a Shuttle Bus from the Hotel to the Airport and is 8 CHF pro Person

8/10 还可以

Kwok Keung

2023 年 5 月入住 1 晚
Amanda 于 2023年05月27日 的回复
Dear Kwok, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 超赞

Chih-wen

2023 年 1 月入住 1 晚
Customer Care Team 于 2023年02月1日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

Jiang

满意:员工和服务,清洁度
2022 年 12 月入住 1 晚

8/10 还可以

YUDING

商务旅客
满意:清洁度、员工和服务、客房舒适度
以为在苏黎世机场步行可达,航班到的晚特意定的机场店,距离机场还有很长距离……没想
2022 年 6 月入住 1 晚
Hiex Team 于 2022年06月13日 的回复
亲爱的玉丁, 非常感谢您花时间给我们写评论,我们非常感谢, 我们很高兴看到您在我们这里度过了愉快的时光,事实上,酒店距离市中心 20 分钟火车车程, 我们希望在未来欢迎您回到酒店, 亲切的问候

8/10 还可以

TENG SHENG

2022 年 5 月入住 1 晚
Hiex Team 于 2022年05月18日 的回复
Dear Teng Sheng, Thank you for taking the time to rate your stay with us, We are very happy to see that you enjoyed your time at the hotel, We are looking forward to welcome you back in the near future, Kind Regards

10/10 超赞

RUTH

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here were consistently all excellent. We loved walkable access to train to downtown Zurich. Room was spacious, comfortable and great bedding and towels. We would stay here again. Appreciated the shuttle service to and from airport also.
2024 年 4 月入住 1 晚

8/10 还可以

Bilal

满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Bed sheet and blanket were not clean
2024 年 4 月入住 1 晚

10/10 超赞

Shirley

Great property for overnight
2024 年 1 月入住 1 晚

10/10 超赞

Edina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick stay was awesome thanks to clean and welcoming place. Staff was great too.
2024 年 4 月入住 1 晚

10/10 超赞

Frederick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was close to the airport for a convenient overnight arriving and departing. Airport shuttle. However it seemed costly. But, again, convenient.
2024 年 4 月入住 1 晚

10/10 超赞

Ana

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Care Team 于 2024年04月25日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Chloe

满意:服务设施
Good service
2024 年 4 月入住 1 晚
Amanda 于 2024年04月26日 的回复
Dear Chloe, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

Jihoon

与配偶出行
满意:员工和服务
不满意:清洁度
I enjoyed the stay
2024 年 4 月入住 1 晚
Amanda 于 2024年04月12日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

Shanna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Amanda 于 2024年04月12日 的回复
Dear Shanna, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Elizabeth

2024 年 3 月入住 1 晚
Customer Care Team 于 2024年04月23日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Galen

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel with decent breakfast (but the best so far even compared with $700 night hotel at interlaken.)
2024 年 3 月入住 1 晚
Hiex Team 于 2024年04月4日 的回复
Dear Galen, I would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards, Hiex Team

10/10 超赞

Wolfgang Dieter

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The staff was friendly and efficient. Everything was OK, except maybe the price of the parking. 34 Sfr is a bit steep considering this is a small town / semi rural and not a city.
2024 年 3 月入住 1 晚
Amanda 于 2024年03月23日 的回复
Dear Dieter, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

David,New Westminster

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superbly designed basic spaces for an overnight stay.
2024 年 3 月入住 1 晚
Hiex Team 于 2024年03月13日 的回复
Dear David, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 超赞

IRWIN B.

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We like the most is your buffet breakfast. Thank you that you included that in your package. Hopefully in the next future we can book in your hotel again✨✨✨👍👍👍
2024 年 2 月入住 6 晚
HEIX Team 于 2024年03月8日 的回复
Dear Irwin, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

Aaron

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good option for overnight airport stay
2024 年 3 月入住 1 晚
HIEX Team 于 2024年03月8日 的回复
Dear Aaron, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

Jennifer

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Bed was a bit too firm, no hair conditioner in the shower, limited selection at breakfast. Aside from that, great stay. Very clean, nice large rooms and very convenient in that bar/restaurant is open 24 hours and breakfast is served from 4:00am. Check-in was efficient, friendly and fast.
2024 年 3 月入住 1 晚
Hiex Team 于 2024年03月6日 的回复
Dear Jennifer, I would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards,Hiex Team

10/10 超赞

Mini

Awesome, will use again
2024 年 2 月入住 4 晚
Amanda 于 2024年03月4日 的回复
Dear Mini, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Ixchel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was a in excellent conditions, a little bit small, but kind of luxury. The staff was good as well.
2024 年 2 月入住 1 晚
Hiex Team 于 2024年03月2日 的回复
Dear lxchel, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 还可以

Colleen

满意:清洁度、员工和服务、住宿条件和设施
Very nice breakfast, easy shuttle to airport
2024 年 2 月入住 1 晚
Hiex Zurich Team 于 2024年03月25日 的回复
Dear Colleen,thank you for staying with us.Also for the nice feedback.We hope to welcome you soon again.

10/10 超赞

Nadav

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 2 月入住 1 晚
Amanda 于 2024年02月25日 的回复
Dear Nadav, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

4/10 很差

Markus

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quality of Food is absolutely unacceptable Hilde the microwav oben and Kirchen is Dead! No fresh Food and the breskfast was also losest Level - But expensive ! Never again
2024 年 2 月入住 1 晚
Amanda 于 2024年02月20日 的回复
Dear Markus, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team

8/10 还可以

Csaba

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
functional Hotel at a good price point, Parking is an issue.....
2024 年 2 月入住 1 晚
Hiex Team 于 2024年02月14日 的回复
Dear Csaba, Thanks for appreciating your recent stay with us. We're glad that you had a comfortable stay in our rooms. However, we apologize for the others aspects of guest service which failed to meet your expectations. We hope to be on track regrading this in the future and we also hope to host you more successfully! Best Regards, Guest Experience Team

8/10 还可以

Dominique

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Customer Care Team 于 2024年02月13日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Dan Heinrich,Herzlia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Proximity to the airport
2024 年 2 月入住 1 晚
Amanda 于 2024年02月10日 的回复
Dear Dan, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 超赞

Charles

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy at Zurich Airport!
Great hotel — close to airport and small town of Ruemlang where there is a train to Zurich!! Ate dinner in town one night and st hotel second night!
2024 年 1 月入住 1 晚
Amanda 于 2024年02月4日 的回复
Dear Charles, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Dana P

2024 年 1 月入住 1 晚
Customer Care Team 于 2024年02月2日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 还可以

Lac Huy David

满意:清洁度、员工和服务、住宿条件和设施
It's convenient if just overnight for connection
2024 年 1 月入住 1 晚
Amanda 于 2024年02月4日 的回复
Dear Lac,Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Conveniently close to the airport.
Conveniently close to the airport.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月31日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

jan

2024 年 1 月入住 1 晚
Customer Care Team 于 2024年03月21日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 很差

Elizabeth

与家人出行
不满意:服务设施,员工和服务
While the room was sold as a family room able to accommodate 4 travellers, the sofa bed was a single sofa bed, so there was no way it could accommodate 2 children sleeping on it. It was very disappointing as if we knew, we would have booked 2 rooms. There were also only 3 towels in the room and we called house keeping to get an additional towel delivered, which never came.... Overall, really poor experience, especially when one has a very long flight back to Australia the next day...
2024 年 1 月入住 1 晚
Amanda 于 2024年01月29日 的回复
Good morning Elizabeth, I'm sorry the room didn't mach your expectations however you have the mesures and all information about the bed size on Expedia.com.

8/10 还可以

Jae Min

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Jae, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Stefan

2024 年 1 月入住 1 晚
Amanda 于 2024年02月10日 的回复
Dear Stefan, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 还可以

Max

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Max, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

8/10 还可以

james h

满意:清洁度、员工和服务、住宿条件和设施
convenient for airport and nice bar/restauarant open late and good includes breakfast
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear James, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

8/10 还可以

Gaby

满意:员工和服务,清洁度
Breakfast was fine, shuttle was not full, rooms are tiny.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Gaby, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Sung Min

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
편안하고 깨끗해요.
시설이 매우 깨끗해요 4인 가족 숙박했는데 매우 만족합니다. 늦은 시간 공항 도착해서 무료 호텔 셔틀 이용해서 안전하게 도착했는데, 편안하게 푹 쉴 수 있어 좋았습니다.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Sung Min, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

Kate

2024 年 1 月入住 1 晚
Customer Care Team 于 2024年01月17日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 糟糕

Zouhair

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shower head broke off and hit me in head as I was showering this morning.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Zouhair, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team

10/10 超赞

Greg

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to train station, great hotel with shuttle from airport and to airport
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Greg, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team

10/10 超赞

Eleazar

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was great for a one night layover in Zurich. The bar and restaurant is open 24 hrs. A quick bite to eat and a quiet night rest. Breakfast is early and has a wide variety of selection. Shuttle is on time and there are additional shuttle if the first one is full.
2024 年 1 月入住 1 晚
Amanda 于 2024年01月22日 的回复
Dear Eleazar, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services

10/10 超赞

douglas,bensalem

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Customer Care Team 于 2024年01月17日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Maruf,Mount Prospect

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer Care Team 于 2024年01月12日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 超赞

Samory

满意:住宿条件和设施,员工和服务
2023 年 12 月入住 1 晚
Customer Care Team 于 2024年01月10日 的回复
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team