I arrived early at 9:00am in a cold morning. The reception warmly welcome me and gave me my room right away at no extra cost. I wanted a electrical kettle (which is not provided in the room), again the reception arranged for me in just 10 min. The customer service is surprisedly good.
Kit Man
8/10 还可以
liang,中国南京
2014年11月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒
非常好的酒店,值得推荐
liang
2/10 糟糕
Daniel,NORWELL
与家人出行
2024年06月15日
不满意:清洁度、员工和服务、服务设施
Despite emails from myself to Hotel Europe inquiring about a third bed and cost and receiving an email reply that did not mention a charge, Hotel Europe decided to charge me a significant amount for a roll away bed. I showed them the emails and the receptionist working the morning of June 15 was rude and dismissive. No reason to stay here when other hotels are nicer, friendlier and don’t come up with hidden costs.
Daniel
2024 年 6 月入住 1 晚
10/10 超赞
Marcus,Beeford
商务旅客
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施
Lovely location, I arrived late at night so was given instructions on how to access my keys. Beautiful hotel & staff gave me all the help I required.
Marcus
2024 年 6 月入住 2 晚
10/10 超赞
Marie-Louise
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully furnished, small but lovely bathroom. Friendly and responsive front desk staff, excellent location a block away fro the opera, close to lake Zurich and short walk to the center.
Marie-Louise
2024 年 5 月入住 2 晚
10/10 超赞
Christine,Middle Village
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I always stay at Hotel Europe when I visit Zurich. Great location, nice rooms, 2 blocks to train.
And a spectacular restaurant for dinners.
Christine
2024 年 4 月入住 3 晚
10/10 超赞
TATSUYA
2024年05月25日
TATSUYA
2024 年 5 月入住 7 晚
10/10 超赞
Lee
团体旅客
2024年05月12日
满意:服务设施
Very nice space to stay. Close to everything in Zurich