Eastern Australia All inclusive Holidays

Very disappointing experience, especially for the price I used to love staying at this hotel. It was always a pleasure to come back, with a fantastic reception team, complimentary minibar and the overall experience you would expect from a five-star hotel. Unfortunately, my stay this year was a huge disappointment. The rooms have been renovated, but nothing particularly impressive. Meanwhile, there is no bar, nowhere to enjoy a meal, and renovation work is happening everywhere, with workers and noise throughout the hotel. What disappoints me most is the price. The hotel is still charging premium five-star rates while offering a very limited experience. I find it hard to understand how they can justify such high prices when so many facilities are unavailable. I understand that renovations are necessary, but surely the prices should reflect the inconvenience and lack of services during this period. After being a returning guest for years, I genuinely feel the hotel has lost much of what once made it special. At these prices, there are far better options in Sydney. Extremely poor value for money.

The hotel was well placed for us, and breakfast was superb! Rooms and lobbies were clean and tidy. We were slightly disappointed with a few things in our room - we paid for the High Country Suite which was supposed to have an enhanced mini bar but didn’t (and despite asking never got a response), the hook on the door to the outdoor area was broken so couldn’t be held open, the rug had a lot of stains on it. Not a huge issue at all but when upgrading to the best suite was slightly disappointing.

Very disappointing experience, especially for the price I used to love staying at this hotel. It was always a pleasure to come back, with a fantastic reception team, complimentary minibar and the overall experience you would expect from a five-star hotel. Unfortunately, my stay this year was a huge disappointment. The rooms have been renovated, but nothing particularly impressive. Meanwhile, there is no bar, nowhere to enjoy a meal, and renovation work is happening everywhere, with workers and noise throughout the hotel. What disappoints me most is the price. The hotel is still charging premium five-star rates while offering a very limited experience. I find it hard to understand how they can justify such high prices when so many facilities are unavailable. I understand that renovations are necessary, but surely the prices should reflect the inconvenience and lack of services during this period. After being a returning guest for years, I genuinely feel the hotel has lost much of what once made it special. At these prices, there are far better options in Sydney. Extremely poor value for money.

Very disappointing experience, especially for the price I used to love staying at this hotel. It was always a pleasure to come back, with a fantastic reception team, complimentary minibar and the overall experience you would expect from a five-star hotel. Unfortunately, my stay this year was a huge disappointment. The rooms have been renovated, but nothing particularly impressive. Meanwhile, there is no bar, nowhere to enjoy a meal, and renovation work is happening everywhere, with workers and noise throughout the hotel. What disappoints me most is the price. The hotel is still charging premium five-star rates while offering a very limited experience. I find it hard to understand how they can justify such high prices when so many facilities are unavailable. I understand that renovations are necessary, but surely the prices should reflect the inconvenience and lack of services during this period. After being a returning guest for years, I genuinely feel the hotel has lost much of what once made it special. At these prices, there are far better options in Sydney. Extremely poor value for money.

The hotel was well placed for us, and breakfast was superb! Rooms and lobbies were clean and tidy. We were slightly disappointed with a few things in our room - we paid for the High Country Suite which was supposed to have an enhanced mini bar but didn’t (and despite asking never got a response), the hook on the door to the outdoor area was broken so couldn’t be held open, the rug had a lot of stains on it. Not a huge issue at all but when upgrading to the best suite was slightly disappointing.