Jiangnan All inclusive Holidays

Architecture was authentic and beautiful, all the courtyards and gardens. It all came to life after dark as well when the lights came on. Staff were very friendly and helpful

Clean and Very Friendly staff. Could use a few more glasses and dishes because I had friends over for dinner, but, other than that, excellent amenities.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

Please take care booking here. I had a suite and it was lovely. However when it rained ( albeit very heavy rain) leaks came in through the window and floor in two of the rooms. Not sure how safe it is. Not small water ingress, puddles of water. Staff moved me to a smaller single room which also leaked. Worrying as a lot of electrical stuff in areas of water influx! I have asked for a partial refund for the difference in room standard as I did not stay in the suite. Staff blame the rain. This is a major city, not rural China. I would book with a well know international brand

We had a few problems but these were resolved by Rachel and Bella in the guest relations team. We appreciate their care and service. We would also like to compliment Catherine in the breakfast room.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

I like this Service apartment not just they are well managed, also you feel so convenient to go shopping, dining and tour around the city because of its location adjacent to one of the most beautiful shopping malls in Shanghai, (IFC) and subway system.

Please take care booking here. I had a suite and it was lovely. However when it rained ( albeit very heavy rain) leaks came in through the window and floor in two of the rooms. Not sure how safe it is. Not small water ingress, puddles of water. Staff moved me to a smaller single room which also leaked. Worrying as a lot of electrical stuff in areas of water influx! I have asked for a partial refund for the difference in room standard as I did not stay in the suite. Staff blame the rain. This is a major city, not rural China. I would book with a well know international brand

Architecture was authentic and beautiful, all the courtyards and gardens. It all came to life after dark as well when the lights came on. Staff were very friendly and helpful

Perfect location, great staff, and highly recommended

The location is really nice and the apartment large and comfortable. We had a couple issues (internet & bedding) but the staff reacted quickly to try and resolve the problems. Everyone was kind and responsive. Lots of restaurants and things to do nearby.