图西亚全包假期

The best are very hard and walls were thin. The air conditioning works good. The soaps and shampoos- just plan to bring your own. Lots of graffiti outside the building. The staff were great. As others have said the TVs are tiny but we didn’t even use ours once. It wasn’t a bad stay, but there are probably better and more central to everything.

Very close to train and MTR station. Has lift and air conditioning.

Management Reversed Written Agreement & Ignored Guest Safety My experience at The Goethe Hotel Roma reflects a severe breakdown in management integrity and guest protection. Management explicitly approved a proposed solution in writing. Upon arrival, the Front Desk confirmed and implemented that agreement. Hours later, the hotel reversed its position, claiming there had been a “misunderstanding,” and demanded a significantly higher rate. Emails from management were later treated as if they carried no authority. Confirmation messages were ignored. Compensation promises were withdrawn. This is not a pricing dispute. This is a credibility issue. Even more concerning, housekeeping entered my room without knocking while I was inside. No explanation or acknowledgment was provided. Written commitments were denied. Staff were left contradicting management. Guest concerns were dismissed. For a property affiliated with SLH and connected to Hilton Honors, this level of inconsistency and disregard for privacy is alarming. Travelers should be aware.