Nu Island All inclusive Holidays

Super nice hotel, staff friendly, bus stop in front hotel. Room is clean and spacious and enough beds for (4) of us. We would come back if visit Kyoto again.

All very good

Amazing stay and great staff

Wonderful hotel with a great size family area with couch, refrigerator, and freezer. I would definitely recommend this hotel.

Very nice and clean Room !

First off, it's a beautiful hotel—very new, modern, and stylish. The staff were friendly, welcoming, and eager to offer recommendations. The room design was an A+. Unfortunately, there were a couple of issues with the room. When I checked in, I found a visible stain on the undersheet. Always check! To their credit, the housekeeping manager responded quickly and changed the bedding. I also noticed a slight damp smell in the room and pillows, although I'm not sure what the cause was. I didn't raise the second issue because I was on a tight schedule and didn't want to risk another room or bedding change after already dealing with the first problem. I also had my own pillow, so I decided to let it go. Overall, it's a genuinely beautiful hotel with excellent staff, but the housekeeping needs to be more thorough, as these issues took away from what would otherwise have been an excellent stay.

Best hotel highley recommend

The hotel is clean and beautiful. The location is fine. You can walk to the Osaka Castle. There is a train station nearby. Breakfast is great. Staff is very helpful.

The hotel itself was very stylish and there was free beer from 6-7pm plus a DJ during that time too. The rooms were nice and clean and modern. The shower was amazing - great water pressure but would've preferred the bathroom to be separate - there's a curtain between the bed and sink which helps for a bit of privacy. There's a few reasons I'm giving it a 4* and not a 5*: The check in was not great. After a long trip I don't expect to fill in a check in from myself. There was a lady overseeing the process and she mentioned the free beer and DJ but wasn't very welcoming and didn't mention all of the amenities (free coffee, laundromat, what's available at the restaurant etc). The location was excellent - lots of good restaurants in the neighborhood and close enough to umeda and namba. They gave us an option of jpy1000 or room service - we opted for the former. When we went to spend the jpy1000 one morning we were told the only thing we could purchase was the jpy2200 full breakfast which we didn't want. So we ended up gifting it to someone else. We appreciated that they had a laundromat but we found it very expensive - jpy800 for wash/clean. We stayed at other hotels in Japan where it was either free or very cheap (e.g. jpy200).

Great place, nice room and suitable for a family with small kids. Kitchen and washing machine were very helpful. Location was perfect, short 10min walk to Osaka Namba station

The best location!!! Universal Studios is just a few steps away.

Super nice hotel, staff friendly, bus stop in front hotel. Room is clean and spacious and enough beds for (4) of us. We would come back if visit Kyoto again.

Wonderful hotel with a great size family area with couch, refrigerator, and freezer. I would definitely recommend this hotel.

All very good