Queralbs Cheap Holidays

Hotel is clean, quiet and the staff is very friendly

In a nice quiet spot and handy for public transport. Not terribly safe - my sister was mugged on the way to the bus stop. Sheets very slippy - I fell out of bed. Not a great trip tbh. The price we paid at the hotel was £424 more than we were quoted on Expedia.

Very friendly and helpful staff. I got an unexpected injury a few weeks prior to my trip and when the staff saw me they switched my room to a handicap room free of charge. Would definitely go back again

The views from the top are amazing and the location is a short walk from la Rambla.

Great location right in the old town close to the metro and still quiet. Grand old palace with large garden and courtyard, unfortunately the place needs a good handyman to fix the ok but not good maintenance issues (which did not effect our stay). Breakfast is great value.

The property puts employees in a tricky situation where despite their intention to make things better they can’t. GR Florencia was outstanding and made it a better experience. I do feel bad for her having to fix managements oversights. What doesn’t work: they charge £40+ to use the spa which is baffling especially when it rains, rooms are dated with wet area wood bubbling up and taps running a bit wild. In the room instead of water they offer water coolers/taps but they don’t work, dispensing warm water instead of cold and making noise, rooms have a stale smell - I stayed in room 614 maybe it was just my room. Shower water really smelled of chlorine as well. On my last day when waiting by the pool to go to the airport, they gave us 10 minutes to get out because of an event without an apology or a fair warning at 4ish pm instead of 8 - and the employee kicking us all out was quite rude. The bar wasn’t open and the €17 glass of cava (!!! Not champagne or anything) I ordered was initially served flat by room service attendant and I had to ask for a new glass. This was a really negative end of my experience and I can confidently say I’ll never be back to this hotel. There are much nicer hotels at a similar price point that have much nicer service. What worked: Beds were comfy, the upstairs bar was nice, and the pool bar employees were lovely, as were guest service teams including concierge. It’s a shame for the team who clearly try hard to make up for management mistakes.

In a nice quiet spot and handy for public transport. Not terribly safe - my sister was mugged on the way to the bus stop. Sheets very slippy - I fell out of bed. Not a great trip tbh. The price we paid at the hotel was £424 more than we were quoted on Expedia.

Property location is not particularly convenient for walking around and exploring. Cab ride to the Rambla is around 25 euros. Property amenities pretty average and over priced in my view. There was some loud function on a few floors above us which went on past 2:30am. Needless to say, getting sleep was difficult. Bottom line : nah. I’d pass on this one.

Very friendly and helpful staff. I got an unexpected injury a few weeks prior to my trip and when the staff saw me they switched my room to a handicap room free of charge. Would definitely go back again

In a nice quiet spot and handy for public transport. Not terribly safe - my sister was mugged on the way to the bus stop. Sheets very slippy - I fell out of bed. Not a great trip tbh. The price we paid at the hotel was £424 more than we were quoted on Expedia.

The views from the top are amazing and the location is a short walk from la Rambla.