Bukooli Golf Holidays

It was a beautiful property. We ate dinner at the Mexican restaurant and it was very good. We swam in the pool and sat in the hot tub. The robes were soft snd very comfortable. We were even able to find street parking.

The valet is aggressive, expensive and the only option. Otherwise everything else was great.

Short stay at Short Stories (2 nights). Great location across from the Farmers Market and the Grove. Nearby buses gave easy access to the museums and the tourist run near the Chinese Theatre. Hotel courtyard is very charming and atmospheric.

Overall we had a very nice stay. It was centrally located between the places we needed to go and Uber was able to drop off and pick up easily. Online we understood a shuttle could take us within 3 miles, which was one reason we selected the hotel. But when we arrived, they explained it was an Uber service during limited hours to limited locations, so we couldn't benefit from it. Although we only used both amenities once, the pool hours are good (open until 10 pm) and they a have free glass of wine in the afternoon. The continental breakfast is the exact same daily, which is a good offering, but it would be nice to have some boiled eggs or some other light protein option as opposed to the large pay breakfasts. The rooms are a bit small and we would have preferred queen beds instead of doubles for a family of 3. But that's mainly due to the shape of the hotel, which limits the size of the spaces. We made it work. The only issue we ran into were some young women under the influence yelling in the halls at 4AM for 30 minutes who woke up everyone on ours and neighboring floors. The hotel said they would comp us something for the disturbance, but I don't know that we were or that the hotel was able to address the badly mannered guests in any way. Aside from a few challenges, we enjoyed our stay.

My welcome / check in was just ok. I was not greeted with a friendly staff member - no eye contact from start to finish, a bit terse and seemed to be in a bad mood. Not ideal customer service upon arriving at a place I have never stayed. Maybe he was having a bad day or maybe he just doesn’t like his job?

The valet is aggressive, expensive and the only option. Otherwise everything else was great.