帕西揚島 高爾夫球假期之旅

We left a few hours after check out. The rooms are very small despite being given an upgrade, carpets are very worn and dirty. Bathroom was ok, looks like it was more recently renovated than the rest of the rooms and facilities. The mattress seemed very flimsy and uncomfortable and there is constant street noise in the rooms. The major red flag was that the hotel hallways are directly accessible to the adjoining mall and the lifts are shared with the mall. Keycards are not needed for the hallways to be accessed and the hallways are not lockable. Anyone could easily access the rooms if they wanted. From the inside of the room you could see that the security latches have been broken and replaced multiple times. This hotel is not clean or safe. We left as soon as we got back from dinner and didn’t end up staying for any of the nights we booked here. For just a little bit extra, you can get a much much better hotel. The staff are friendly and I suspect they know that the hotel can be very disappointing.

Beautiful Hotel, Disappointing Guest Experience.The hotel itself is beautiful, and we truly enjoyed our stay. However, one unpleasant encounter with a staff member named Christine left us disappointed.My friends and I, who were visiting from the US, were having a wonderful time taking photos and making memories when Christine approached us and rudely reprimanded us, saying that taking pictures in the lobby was not allowed. We were caught off guard by her approach and the way she spoke to us.The lobby is a common area where guests and visitors come and go. We completely understand that hotels may have certain policies, but there is a respectful and courteous way to communicate them to guests.We have stayed at several hotels in Cebu and have never experienced this kind of treatment. It was unfortunate that an otherwise enjoyable experience was overshadowed by an unnecessary and unpleasant interaction. A beautiful hotel deserves equally beautiful hospitality. I hope management takes this feedback seriously and reminds staff that kindness, courtesy, and professionalism are just as important as the hotel's facilities and appearance.

服務品質不錯，環境整潔，

Checked in took far too long as only 1 personnel manning the large reception area. It was 8pm in the evening. The only lady was dealing with a group of 3. There were 5 others waiting. After I complained as I waited 15 minutes, she called another staff to help. Such a big hotel with almost full occupancy, as told by the staff, should schedule more at the front desk. Others like security and concierge and housekeeping were adequately manned. Should be more up front with the closure of the swimming pool in booking websites. I am a regular guest of Radisson Blu hotels worldwide, the stay was still pleasant and maintained well, above average and value for money. Very good location.

Clean rooms. Staff was very friendly and helpful. Breakfast buffet was excellent.

Checked in took far too long as only 1 personnel manning the large reception area. It was 8pm in the evening. The only lady was dealing with a group of 3. There were 5 others waiting. After I complained as I waited 15 minutes, she called another staff to help. Such a big hotel with almost full occupancy, as told by the staff, should schedule more at the front desk. Others like security and concierge and housekeeping were adequately manned. Should be more up front with the closure of the swimming pool in booking websites. I am a regular guest of Radisson Blu hotels worldwide, the stay was still pleasant and maintained well, above average and value for money. Very good location.

Beautiful Hotel, Disappointing Guest Experience.The hotel itself is beautiful, and we truly enjoyed our stay. However, one unpleasant encounter with a staff member named Christine left us disappointed.My friends and I, who were visiting from the US, were having a wonderful time taking photos and making memories when Christine approached us and rudely reprimanded us, saying that taking pictures in the lobby was not allowed. We were caught off guard by her approach and the way she spoke to us.The lobby is a common area where guests and visitors come and go. We completely understand that hotels may have certain policies, but there is a respectful and courteous way to communicate them to guests.We have stayed at several hotels in Cebu and have never experienced this kind of treatment. It was unfortunate that an otherwise enjoyable experience was overshadowed by an unnecessary and unpleasant interaction. A beautiful hotel deserves equally beautiful hospitality. I hope management takes this feedback seriously and reminds staff that kindness, courtesy, and professionalism are just as important as the hotel's facilities and appearance.

Beautiful Hotel, Disappointing Guest Experience.The hotel itself is beautiful, and we truly enjoyed our stay. However, one unpleasant encounter with a staff member named Christine left us disappointed.My friends and I, who were visiting from the US, were having a wonderful time taking photos and making memories when Christine approached us and rudely reprimanded us, saying that taking pictures in the lobby was not allowed. We were caught off guard by her approach and the way she spoke to us.The lobby is a common area where guests and visitors come and go. We completely understand that hotels may have certain policies, but there is a respectful and courteous way to communicate them to guests.We have stayed at several hotels in Cebu and have never experienced this kind of treatment. It was unfortunate that an otherwise enjoyable experience was overshadowed by an unnecessary and unpleasant interaction. A beautiful hotel deserves equally beautiful hospitality. I hope management takes this feedback seriously and reminds staff that kindness, courtesy, and professionalism are just as important as the hotel's facilities and appearance.

三卧室套房真的很大，每个卧室带独立卫生间和浴室，厨房有微波炉烤面包机以及全套餐具，花150比索就可以使用煤气灶，自己做饭很有趣