嵊泗列島 親子假期之旅

US$280 per night. Terrible room and service so bad the experience. Check-in took half an hour as they did not find Expedia records. GM came back and got this done. Room was not as what was reserved, twin bed. Was changed to a one bed room. No place to put my luggage. Moved two small bed side tables to aisle close to door. Squeezed myself to get out the room. Extremely small the toilet and bath room (shower for one person to stand inside). The room was not clean at all, very dirty. Tooth paste tube was found damaged after the cap was open. Gosh, 30+ years traveling I have never experienced this. The next day walked back to hotel at 12:15 and was locked out not able to get into my room to fetch luggage to check out. Out told all hotels lock the door at 12pm at checkout date. Obviously Expedia, other than the hotel, as a leading brand is the industry is also responsible for this terrible, unpleasant and vacation-killing experience. Why hotel has not records? Integration between Expedia and gore is a key.

Very nice and modern hotel, clean and great room

入住3天,第2天晚上回去房務清潔人員把用過毛巾收走,沒有補上乾淨的,退房當天早上9點多還沒退房,人還在房內,打掃阿姨直接刷房卡進來要打掃,說系統已經顯示退房,真是傻眼,如果我們正在泡澡呢? 這種低級的錯誤不是一家有規模的酒店應該發生的,以後不會再考慮入住這間酒店