Downstate New York Kid friendly Holidays

Room was clean but the ceiling in the bathroom looked like it was going to fall off. It also shows signs of deterioration frames at least the carpet didn’t smell bad. EXTREMELY small bathroom making it very uncomfortable to seat in the toilet. Room does not have refrigerator! Only 2 hangers! The hotel has a strict smoking policy which I love HOWEVER you could smell weed in the lobby and the elevator Lobby bathrooms door didn’t lock Only one lady in reception was friendly and very nice the others were bossy, rude and very dry.

Location is superb. Gym is well equipped and in good repair. Breakfast was good - but ridiculously busy. Queues every day. We had two queen beds and a sofa bed which was fine for a family of four. The housekeeping was rubbish - they only cleaned the room one day in four nights, and no change of towels. When they did clean it they put the sofa bed away and removed the bedding. We got back late after a concert and waited an hour and a half for extra bedding to be brought up - despite multiple calls to the front desk- Was really disappointing given it was late and the kids were tired. Put a Dampener on what would have been a good hotel experience.

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My brother and I did a sibling trip and stayed here for 6 nights. Overall we enjoyed the stay very very much! The hotel has a very old timey classy vibe which I loved. The front & cleaning staff were very kind, helpful and welcoming through our stay. The hotel itself is in a great location! Close enough to be “in” Times Square but not so close that you’re in the chaos that is Times Square. The room & bathroom were very spacious and the windows were big enough to let in the crisp breeze if the room ever got too warm. Checking in/out was super quick and easy with the front desk staff and they even offer flat rates to the airport which is super convenient. I would 100% stay here again during future travels to NYC.

Location is superb. Gym is well equipped and in good repair. Breakfast was good - but ridiculously busy. Queues every day. We had two queen beds and a sofa bed which was fine for a family of four. The housekeeping was rubbish - they only cleaned the room one day in four nights, and no change of towels. When they did clean it they put the sofa bed away and removed the bedding. We got back late after a concert and waited an hour and a half for extra bedding to be brought up - despite multiple calls to the front desk- Was really disappointing given it was late and the kids were tired. Put a Dampener on what would have been a good hotel experience.

Room was clean but the ceiling in the bathroom looked like it was going to fall off. It also shows signs of deterioration frames at least the carpet didn’t smell bad. EXTREMELY small bathroom making it very uncomfortable to seat in the toilet. Room does not have refrigerator! Only 2 hangers! The hotel has a strict smoking policy which I love HOWEVER you could smell weed in the lobby and the elevator Lobby bathrooms door didn’t lock Only one lady in reception was friendly and very nice the others were bossy, rude and very dry.