特威德 親子假期之旅

一百分的陽台視角，房間寬敞舒適，還有一切煮菜所需的工具，還有洗衣機跟烘乾機

We found the TV in living room not working at all on the check in day. But could not get any assistance from the front desk as nobody is at the front desk for help. We actually stayed for 3 nights without TV in the living room. It was a bit frustrated as we could only use the TV in the bedroom.

五人住，廳有冷氣，房就無

Excellent! The kids loved it as much as we did! The best location!!

The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least. The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help me sort things out. Ariel and Lachie were very professional and friendly going through the process and made the bad experience a lot less irritating. All other staffs I have had a chance to interact with were all very friendly, if you are thinking of booking please expect there might be minor glitches but the staffs there are going to do their bests to help you through that.

Enjoyed my stay here & would stay again

The location is excellent, it is rich in the water front, and you can walk across the street to the beach. Walking distance to lots of restaurants and stores. The downsides were that the room was worn with a painting with broken glass, stained chairs, and a light full of flies. It could benefit from a deep clean.