Södermalm Luxury Holidays

The breakfast buffet was incredible! The staff were very friendly and the room was a decent size and clean. Conveniently located right near the metro.

I loved our stay at Hotel Rival. We traveled Scandinavia for over 2 weeks and this was my favorite hotel out of all the ones we stayed at. The room was spacious and the bed comfy. We returned to our room after our day sightseeing with turn down service and sparkling water on the bed stand. The breakfast was delicious and had made to order choices as well as a full buffet. It also had AC which is not always available at Scandinavian hotels. We rented bikes from the hotel and biked all around Stockholm. Thank you Hotel Rival for a wonderful 4 night stay!

The hotel is gorgeous and the staff is beyond amazing. The room itself was overly disappointing. Decorations were missing and empty nails on the wall. Window was very obviously broken. Bed runner and decorative pillows were very obviously covered with textured white stains… gross… the mini bar was not restocked, there was mold all over the shower floor, water and coffee cups were left dirty from a housekeeper, no coffee was restocked. The housekeeper seems to only make the beds, toss the trash and leave. It was a touch shocking that it wasn’t even vacuumed. There was a ton of debris on the floor that we would have taken care of ourselves, but considering we don’t have access to a vacuum in a hotel, we were not able. The beds were comfortable and the wine bar is fantastic. I expected the room conditions and housekeeping service to align with a 4 star hotel like the property is listed. At best, this was the operational standard of a 2/3 star hotel. All of the issues listed seem like they are bare minimum for a 4 star Hotel and they shouldn’t have to be addressed by the guest. There were very simply avoidable with a 30 second glance from a supervisor or a housekeeper with standards. Great location and to be clear, the staff and restaurant was great. Only the room was disappointing.

Excellent location, lovely room, very clean and very comfortable bed.