Central Ontario Luxury Holidays

Very clean. Staff was very friendly and helpful.

Amazing service from the moment we parked. The Valet service was great and Norbert at the Desk provided exceptional service. We celebrated our anniversary and the staff made us feel special with some simple gestures (like a late checkout). This gave us the opportunity to experience an amazing brunch the next day at Kost - the rooftop restaurant. The only suggestion that I have is to plan your exit/entry from the hotel during non-busy times for the restaurants - the demand for the brunch was high and the line-ups for the elevators can get lengthy. I will definitely return.

The hotel was absolutely beautiful! The room was very nice as well. We would definitely stay again. The staff were VERY hospitable, making it an excellent stay.

Bathroom fixtures was a little dated however very clean .

Excellent central place to stay which exudes opulence. The staff will literally offer to help you in any way possible. Rooms are extremely spacious, clean, and well looked after. The beds are also extremely comfy. You can see why it has a five star rating. However there are two major elements that let the hotel down. One is the ridiculously high $200 a night Security Deposit. The biggest bugbear however would be the extremely cramped and very basic bathrooms in the rooms themselves. While the rooms are decadent and scream 5 star luxury, the bathrooms would struggle to reach 3 star status, and of all the hotel chains I have stayed in, even the likes of Premier Inn and Travelodge offer better bathroom facilities. In conclusion go for the history, the luxury, the staff, the location, but avoid if you want that luxury to extend to the bathroom. For us, the pros far far outweigh the cons

Amazing service from the moment we parked. The Valet service was great and Norbert at the Desk provided exceptional service. We celebrated our anniversary and the staff made us feel special with some simple gestures (like a late checkout). This gave us the opportunity to experience an amazing brunch the next day at Kost - the rooftop restaurant. The only suggestion that I have is to plan your exit/entry from the hotel during non-busy times for the restaurants - the demand for the brunch was high and the line-ups for the elevators can get lengthy. I will definitely return.

Bathroom fixtures was a little dated however very clean .

Awesome hotel! As always, staff is very attentive and helpful - highly recommend!