8.6/10 Excellent! (9,604 reviews)
We stayed at Aria Resort in Las Vegas and, unfortunately, our experience did not meet expectations. The shower was not properly cleaned and had hair left in it, and there was a fake nail left in the toilet area.
Additionally, the exterior-facing windows were extremely dirty, making it difficult to clearly see outside, which really affected the overall experience.
Management did offer a $75 beverage voucher as compensation; however, we were never able to use it because it was only valid at a specific convenience store that we could not locate during our stay.
Overall, the service recovery was appreciated, but the cleanliness issues and the difficulty using the voucher were disappointing.
Reviewed on 8 Jan 2026