Pa Klok Pet-friendly Holidays

Prior to booking at the Old Phuket, we had to find a new place to stay at 8:00pm due to oar AIRBNB room somewhere else, had no Air Conditioning and was dirty. We felt So blessed to find Old Phuket Resort. Staff was great at check in. When we opened the door to our villa - we were in shock !! Hot tub outside, large, cool, room with a desk and places to sit. Beautiful large bathroom AND outdoor private shower.Concierge staff Chai helped us with drivers to different places. So many things in walking distance.

We had a wonderful stay at the Nap. The staff were pleasant,extremely attentive and so friendly with always a lovely smile when greeting you. Would recommend this hotel.

This place is amazing. Location is excellent. Staff is very friendly. Everything you want is minutes away. 7 -eleven, money exchange, massage parlor, restaurants and the beach. Night market has different types of food. Fruits stand. Clothes vendors. My family were very happy. We were able to stay in a 3 bedroom suites.

I love this place, the staff was very kind and helpful i love the food and everything i will come back to travel solo

I’ll first start by saying my bad experience’s first. To get to the hotel was a hassle, because the address listed on Expedia is not the correct address of the hotel therefore we were left stranded in front of someone’s house. We did have to contact the hotel and they were able to speak to the driver to let them know the exact address. Another bad experience we had was during checkout. We had booked a tour for the last morning in the hotel before checking out. We spoke to them the day before letting them know we would like to do a late checkout if possible, but they informed us that they were not able to accommodate but it was ok with us. The problem was the hotel provides beach towels, beach bag, and sandals for you to use during your stay and we were hoping to use all three things that morning during the tour. Please keep in mind that we were going to be dropped off at 12 PM and check out was at 12 PM. They first told us no and when we went to pick up our breakfast in the morning, then they said that they would allow it, but we basically had to beg to be able to use the items and I had to explain how if they had the deposit why wouldn’t we be able to use those items still. it felt like they were just not willing to help. To end on a good note, I ended up losing my prescription glasses cause I left them at the pool and someone took them. The staff went above and beyond by looking at the cameras and finding the person and going to their room to get my glasses back.

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

We had a wonderful stay at the Nap. The staff were pleasant,extremely attentive and so friendly with always a lovely smile when greeting you. Would recommend this hotel.

Housekeeping could’ve done better, no attention to details about each room requirements. We had asked for toilet paper. They didn’t store the fresh drinking water & towels. Our pillows had a strong body/ hair odour smell. I told the housekeeper but she didn’t quite understand, only changed the pillowcases. They are currently doing refurbishing for the whole block and the one opposite us. Most of them are empty. Average breakfast, 8+ in the morning they already ran out out soya milk. The second morning, they couldn’t make the noodle soup because they didn’t have gas as what the waitress told me. Food quality was average and boring. Nice pool.

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things