Tancah Ski Holidays

The hotel was very nice, and the service was good. However, the food at the buffets and restaurants was somewhat disappointing and didn’t quite match the overall quality of the hotel.

Everything was great from staff to food 10/10 loved it , only thing was the beach if you are a beach lover you can’t go in.

Me and my son had a paradise vacation. The staff was so amazing, like family!

We were offered a $200 incentive to take what was presented as a simple tour of the hotel's VIP/preferred rooms. We were told it was a no-strings-attached experience, so we woke up early the next morning to attend. About halfway through, it became obvious this was actually a high-pressure timeshare sales presentation. We politely explained that we appreciated their time, but that we had saved for this vacation and that purchasing a membership was completely outside our budget and not something we were interested in. Unfortunately, our "no" was not respected. The first representative ignored our repeated attempts to decline. His manager was even more aggressive. The final salesperson was the rudest, most unprofessional person I've ever encountered. The way he spoke to me, my wife, and my parents was completely unacceptable. No guest should be treated that way. He was nasty. The entire experience made us feel trapped and pressured instead of respected. If you're offered this presentation, understand that it's a timeshare sales pitch, not the casual tour it's initially presented to be. That said, this review is not about the hotel itself. The hotel was beautiful, and the bartenders, servers, housekeeping, and every other member of the hotel staff were outstanding. They made the rest of our stay wonderful. The sales presentation was the only negative part of our trip, and I hope the hotel reconsiders allowing such aggressive and misleading sales tactics.

Everything was great from staff to food 10/10 loved it , only thing was the beach if you are a beach lover you can’t go in.