Verbania Holidays

Excellent stay! Wish we could have stayed longer!

Overall a very nice hotel. The room was stylish and comfortable, but we'd have preferred more drawer space. Our other grumble is the paper cups for hot drinks.

Room temperature to low

Old fashioned rooms

The staff were very knowledgeable and professional - definitely 4 star quality. I found that the staff are really attentive. I was standing on one side of the annex area with another person waiting for the elevator. A staff saw us waiting and told us there's another elevator at the other side ready to be used. Sadly, the other patron and I had our rooms right next to that side of the elevator so we didn't want to walk 1 minute away to the other elevator. (silly I know) When I checked out, the staff was thoughtful to give me a bottle of water. The hotel is also 4 star : breakfast room , slippers, clean (ish), bathrobe, water (daily) multiple elevators to address capacity, AC and a ceiling fan. Though maybe a nespresso is better vs the little instant coffees. Newly refreshed rooms - the lights are perfect , there' general lighting, ambient lighting , and task lighting - as an architect. I am impressed. Good job. Clean(ish) - because there was dust on the top part of the open closet - but then everywhere else was really clean. I'm impressed with the acrylic clear fan blades - commitment to keep this dust free is impressive. Only missing is the charging port with usb-C slot My room was one up the standard because I had a not fun experience with another hotel in the same street. It was hard to explain that I didn't want sodas in the fridge. I appreciated there was a fridge. Good location close to the central station. Well lighted street.