Neustift Im Stubaital 1 Abfahrt Elferhütte Ski Run Hotels

"What a fabulous, family-run hotel, in a brilliant location. I had a great few days skiing and using the spa. The food was excellent and the room very comfortable, but the highlight was the personal approach of the amazing team, led by Christina, who made sure to know her guests and understand their needs perfectly. There's so much to do and you're made incredibly warmly welcome. Look forward to trying the Michelin-starred restaurant on my next visit!"

"The mountain views food for the soul! We did not ski so I cannot speak to that!"

"The holiday apartment was not cleaned, full of dust clouds, cobwebs in the corners, and hair from previous tenants in the rooms, Mold in the corners of the rooms (bedroom) and on the bathroom tiles, shower partition defective, lamp by the bed was ripped from the wall by previous tenants - with exposed wires,,, Furnishings worn out and dirty (stains on upholstered furniture, dirt stains on the walls), Defective patio furniture, refrigerator with broken shelves, extractor hood stuck and full of dust bunnies,,, The designated guest card is NOT the Stubai Card, but a PDF of the registration certificate sent by email! This accommodation is not recommended!"

"The ride from the parking lot to the accommodation was an experience in itself, The whole house is very tidy, clean, and spacious"

"Vrbo worked with Belvilla for this lodging. We were very disappointed in many things: There was no one on the grounds ever to take our voucher. We were told we would receive check-in directions, but never received them. We were told by Belvilla (through email) that we would have 1st floor. We were placed on the 3rd floor (numerous stairway steps). Extremely difficult for my 90 year old mother traveling with us. We were told we would have a 3 bedroom lodging, but it was only 2 bedrooms. Fire alarm in another part of the building went off late in the evening. There was NO number listed in lodging as to the fire department number. All people were evaculated - difficult once again for my 90 year old mother. No broom, fly swatter. We finally got in our apartment through information from the cleaning lady. Other people were also having the same difficulties. I would NOT stay here again."