Heart of England 2 Stars Hotels

"This is a massive hotel. The lobby is tiny with staff of one behind glass. There was no staff available at checkout so nobody to tell that our bathroom sink didn’t drain. The hotel is very bare bones but the rooms are clean although the lobby carpet is not. "

"Good location to visit the city within a distance walk. "

"Rooms was very clean and whilst no frills it had all of the amenities available anyone could need, including for cooking. Safe free parking was ideal. The location of the hotel is excellent. Just beside is the Zoo and Castle. The town centre is a short walk as is The Black Country museum"

"Great property, not very good for parking/unloading but other then that, Excellent. "

"Great breakfast .staff v good A bit dosappointed withh riom ckean as bed not made, just cover staightened, and not vacuuned which seems unusual. Only used this once too. I think the outside windows are due a clean too"

"Nice room in a reasonable location. Needs to work on manning of the restaurant."

"I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed. "

"Really great accomodation at a great price"

"Good value for money if a little noisy "

"Wheelchair accessible, clean room, great staff and wonderful breakfasts!!"