「When we arrived, there was no front desk person, just a video chat guy on a screen.
I did not spend the night at this hotel and never accepted a room from them.
they told me they did Not have a king bed room available that I booked and the facilities were dirty, broken, and smelly so we left.
no person greeted us. they had video chat guy in lobby speaking to us and the other guests. 2 other guests ahead of us were complaining that the rooms they git were smelly and one had non-working shower,...