Brookdale 3 Stars Hotels

"This hotel has a great location to the Santa Cruz Beach Boardwalk. It is a beautiful new building, clean, secured parking garage, decent breakfast, and spacious rooms. Unfortunately we encountered a few problems during our stay which was disappointing given the price for our room. We reserved a 2 queen + sofa bed for our family of four. The beds did not seem like queen size beds, more like doubles. The sofa bed was broken - one section wouldn't lock in place, so there was a valley then the end angled upwards. Blankets and linens for the sofa bed were not in the room. We tried calling the front desk @ 10pm but no one answered the phone. I went down to the lobby, and a sign at the desk said the employee was on a 15 minute break. When he returned, he gave me and another guest (with the same issue) the requested linens. The outlets on the nightstand didn't work for my husband's CPAP machine. Again, disappointing hassles for an expensive night's stay."

"A larger choice of sundries would be helpful."

"The room was fine however there was kids running up and down the hallways all night. After a couple hours they were able to get it to stop but the floor above was jumping up and down making loud pounding noises until late in the night. They continued this early in the morning also. Worst experience I’ve had in a very long time. "

"blackfast is good"