Cano Island Biological Reserve 3 Stars Hotels

"Could see the ocean but room got very hot due to the big window to see the sea and beach and no Aircon to cool just a fan."

"Did not see directions and instructions as they were provided the afternoon of arrival and due to slow internet and electricity going out we did not know where to go or what breakfast location was. When we arrived at hotel we were told hostess was at our unit waiting for us but she was not. Bathroom amenities were minimal but adequate. To access bathroom you have to leave main area, go outside and enter another door, going up and down stairs from bedrooms. Not great for wet feet and middle of the night bathroom visits. Electricity was out in the entire town when we arrived so A/C wasn’t working. The windows do not have screens in them so we couldn’t leave windows open for air circulation. It appears that it is not unusual for electricity to go out so being able to open windows would be better. Also the kitchen is not sealed closed from outdoors and we had critters get in our trash in the middle of the night. Not a great design for kitchen. On the plus side the beds were comfortable, everything was clean, and once we figured out logistics location was good. "

"The welcome by being collected on the beach and having our luggage taken to the room was a nice touch. The room itself was clean and the view was gorgeous. We were disappointed with the general service, particularly in the hotels restaurant. We booked a table on the first evening and it wasn't ready when we arrived, with the staff seeming stressed at our arrival. We were sat down 15 minutes late and the food took over an hour to arrive, during which time we were not visited once by the staff and the tables around us were left dirty. This was despite the restaurant being quite empty close to the end of service. There wasn't many staff available on site to talk to, and it felt like quite an inconvenience to them when you had a request. This does not include the girl who was volunteering with the hotel who was very helpful."

"From the pool to the restaurant to the rooms, everywhere has a stunning view! You can wander the paths to the wetlands and see so many species of birds! But, I’ve also seen coati, howler monkeys, capuchin monkeys, a staghorn beetle, iguanas, and loads of tropical flowers and butterflies! You really doing have to go anywhere to see so much! However, I also booked some tours: diving at Caño Island, a night walk, birding - and everything was fantastic!! I’d highly recommend staying with Natural Drake Bay. From your first WhatsApp communication Mary and the team (Michael, Joseph, Jesus, ++) make you feel welcome and at home! Oh, and the food is fantastic too. Really, I didn’t want to leave!"