「We were asked to pay at the hotel and it’s different from my booking experience with hotel.com that paid to hotel.com directly I’m not sure if this is normal.」
「We were sent a code for the property via a WhatsApp chat and check in was very easy. It was a short walk from the train station and we could walk to the lake, funicular and olive grove walk so the location was excellent. The apartment was very compact so I would check the floor space before booking. There were no dishwasher tablets or coffee grounds for the machine but these can be bought downstairs. For a short stay it would be good to have at least one dishwasher tablet as most shops are...
「The property was conveniently located, but the rooms could have been cleaner. The amount of dish soap provided was quite limited, and when we asked for more so we could leave the property clean, we were told to purchase it ourselves. Overall, the stay was fair for the price we paid.」
「This property had amazing views, was extremely clean, and had access to local buses that brought us to Lugano center. The hosts were responsive and kind. We left items at the apartment and the host quickly delivered them back. 」
「The apartment was clean & nice and quite comfortably spacious - we were 4 adults & 2 kids. Only downsides - nothing open on the weekend nearby, no restaurants or dining options. It was a quiet area. But food options were about a 10 min walk away.
The team shared instructions but were a bit hard to connect with.
The main door key was a but tight and the living room balcony door wouldn’t shut but as it was a weekend it was hard to reach anyone.
Overall nice place, very clean. We appreciated...
「Make sure to go right next to the apartment to check in! There's a big sign that says San Carlo Hotel - you check in there for the apartment.
Clean, big, has AC, very close to everything. Very good for the price.」
「It was a pleasure. The view is stunning. The apartment is clean, everything that is needed can be found there and the overall location is very nice. I would absolutely recommend it」