Charquemont 3 Stars Hotels

"We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar! "

"Location is fine but room is quite old and small. "

"Wish pool was open but room was nice."

"Nice hotel, will stay again "

"Séjour avec ma fille qui devait faire un stage au lycée de Morteau. Chambre, accueil, mise à disposition du Wifi, tout était parfait. Merci!!"

"Great place to stay. Charming "

"The staff s really super and most likely the reason for the overall rating score the hotel receives. The hotel is so dated ... it’s hard to imagine the hotel rating being above a 3, unless you’ve never travelled. It seems the staff at the hotel are beginning to refresh some rooms. "

"Good value hotel in Biel. Breakfast included. They have a parking offer for 15.- per day close by, better than playing 2.20 per hour for public spots in the streets close to the hotel. Recommended."

"Very nice eco hotel. Access at night should be better indicated (no lights) . No low fat milk/yoghurt option unfortunately "

"The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations."

"Building overheated so strongly in winter that we were sweating just sitting in the room. Breakfast choices very VERY limited; just breakfast cereal and yoghurts and croissants. However, staff were helpful, location was convenient for us and the room was fairly big"

"Hôtel propre et confortable avec possibilité de manger au restaurant sur place."

"Lovely peaceful location and very nice breakfast. Dog friendly."

"The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work."

"Great accommodations for a small mountain town. The building was gut renovated in 2019 after having sat dormant for years after the previous hotel on site was burned down. Loved the inside vibe though the decor inside the hotel rooms were a bit sparse (spacious though). For Americans, there is no AC (not particularly uncommon) so beware. Hostess was good at communicating late checkin procedures since we did not arrive at the property until 10 pm. Overall lovely stay with all our basic needs...

"Tout parfait"

"Ich war sehr krank während meines Aufenthaltes. Die Gastegeberin hat mir freiwillig Tee, Medikamente und Essen aufs Zimmer gebracht. Das ist nicht selbstverständlich."

"It was a at home feeling. Helpful and friendly people. Didn't understand the check-in . Better direction needed to get there from train. Arlene Kornowske"

"Struttura nuova appena portata a nuovo. Non hanno l'asensore e scale molto ripide e non è indicato da nessuna parte, avevo 2 valigie grabdi e pensanti. La reception chiude ad orari variabili anche alle 17,00 se troni dopo e vuoi un bicchiere d'acqua non c'è modo, ma si paga come un albergo con la reception notturna. E' evidente che si sono messi di impegno ma che non sono del mestiere. La prima stanza che mi hanno dato era al 3° piano, piccolissima senza finestre e quando sono arrivato c'erano...

"Dans l'ensemble pour un voyage d'affaire correct mais a revoir l'entretien de la salle d'eau moisissures autour du bac de douche. Il faut dormir les fenêtres fermées pour ne pas avoir le bruit de la rue, mais pas de clim."