「No where to park to drop off or pick up bags as other hotel users left their cars and went off to have breakfast in morning. Rooms very bland and boring. A bit shaby and worn. Should have had a room over pool but given room over noisy road. Went back to complain and reception reluctantly gave us a room over pool. No sleep as bar was noisy so you have choice, noisy bar or noisy road. Breakfast was ok, food a bit dry and overdone. If staying for one night fine any longer then find another hotel.」
「The hotel is divided into two sections: one is rated 3 stars and the other 4 stars. Unfortunately, this isn't made clear when booking. The hotel is advertised as a 4-star property on booking platforms, and the photos mainly showcase the 4-star rooms. However, upon arrival, we discovered that our room was actually in the 3-star section.
This was quite disappointing, as if I had known in advance, I would have chosen a different hotel that was genuinely 4 stars for the same price.
That said, the...