伊格帕斯 3 星级酒店, HK$1,213 起

“The suite was clean and big . If only we had hot water to shower and wash our faces. To be told that the hot water wasn’t working upon arrival and not before was unacceptable. A worker told us there had not been hot water at the hotel for 4 weeks! The front desk host simply said “ if you wanna cancel the stay, that’s fine” if only we weren’t in the desert with no other hotels around and 5 hours away from our hometown! More communication needs to be established with guests who book through a 3rd……

“Charged 3x for 1 night hotel stay. Booked thru Expedia, paid thru Expedia. Then the hotel franchise charged 2x more times. No one there knows how to fix/work the “complicated system” but Clint & the other guy I was told, not the girls???Said there is difficulty with charges when it is booked thru a 3rd party so best to book with them directly. ???They refuse to give you a manager or name & lie if pressed for a person’s name. Clint lied many times & Jimena who he named as a manager was part of……