Hirao 3 Stars Hotels

"need more english speaking at the register 24/7"

"Very clean great service"

"I usually stay here once a year for two weeks and they are always reasonable and helpful. While they do not speak English, it is not really an issue."

"Hotel room size is good, not too small as a boutique style hotel in Japan. Ideal hotel for guests come with car. Plenty parking space at hotel and around it's area. Room rate is good and includes breakfast, we booked just a day ahead. Onsen pool is clean and almost no female guests there using it. We enjoy this short stay and a free breakfast. Will recommend Routin group hotels to other guests. "

"Very close to JR station. Many good food choices around the hotel. "

"**The positives: *It was an easy stay, with low-stress check-in and check-out, no 'vacate the room so we can clean,' and a vending machine and shelves of manga on the first floor. *I was able to open the window far enough to stick my head out and get a breath of fresh air, which was nice. *The coin laundry machines got the job done: 2.5hrs, 600 yen, clean and dry clothes.👍 **Neutral: *There was construction going on, but aside from a bit of occasional noise during the day, it was a non-factor. **The negatives: *When I arrived, the room had some REALLY dusty spots, like behind the TV and on top of the mini-fridge. As in, 'years and years of accumulated dust.' I get that those places aren't often looked at by customers, but how hard is to clean them once every few months? c'mon now. *The room and the bathroom felt pretty dated, but everything worked, I suppose. *The bathroom had some mold/mildew along the grout, although a bit of airing out the room helped that a lot. You might try that: Open the window and the door at the same time for 5-10 minutes while you're cleaning it. (...which seemed to be something you haven't done any time lately.) *The laundry room wasn't just dusty....it was kinda filthy. ugh. Someone clean those carpets, please."

"Route Inn hotels always have the most helpful staff. Really liked them. The room was nice. Breakfast was exceptionally good. "