占姆納格 3 星級酒店 | 酒店優惠低至 HK$47

「Broken shower broken air conditioner broken sealing fan got a phone call from reception around 22:10 night not 10:10 day time to come reception with passport visa and prove of address for 2nd time the reception boy was checking every page in the passport maybe for a £50 note when I asked him why he is checking the pages in the passport he told me for visa oci owners don’t need visa again he start with hotel policy I WILL NOT RECOMMEND THIS HOTEL TO ANY ONE 」

「Lack of communication with staff / little or no Dnhlush speaking Staff Hotel did not respond to dietary requests despite sr ding email one month prior No breakfast svsilabke to dietary 」

「Room received at the time of check in was not cleaned. During 3 days stay room cleaning was done only once ( bed sheet and towel) staff was giving excuses to provide service. 」

「There was a mouse in the room which died on the 2nd day. Surfaces were all dirty and dusty. Tea satches, water and kettle were supplied without a cup or spoon! The staff call at midnight to take breakfast orders!」

「Poor Service standards , Terrible customer service , terrible property management , no facilities , poor food. Not worth the money at all. If you are going for leisure/ weekend getaway- not recommended as you will be occupied in dealing with them for small things and needs. Very poor management 」