肯纳瑟 3 星级酒店, HK$621 起

“it is a good experience”

“The parking was not as advertised so there was an additional cost. The walls were paper thin and i had a noise complaint for a normal phone conversation and i could hear the people in the room next to me as well. Their alarms, them walking around and even when they opened or closed the blinds. The security was rude, the head of the cleaning staff was banging on my door as though i need a reminder that i was checking out 30 min to checkout. VERY RUDE! That black lady that works at The front desk……

“First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional. Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that……

“Everything was clean and no smells or anything bad. My only complaint (minor) was that the rooms were a little old. Not a big deal, really, but they're noticeably dated and in need of a refresh.”

“冷氣聲音太大，朝向公路的房間有點吵！”

“Recommend stay....food all around!! Hotel was clean, rooms where very nice. And staff took IMMEDIATE attention to me when I came in.”

“好”

“good”