Malden 3 Stars Hotels

"Upon arrival, I asked to reserve the shuttle very early the next morning. I was told no reservation was necessary because the shuttle runs every 30 minutes. At 1am when my daughter arrived a different front desk person told my daughter the shuttle takes a break between 2am-3am. When I told the young lady that the previous person didn't inform me of the break she proceeded to stick a little paper insert included with the room key that stated the shuttle hours on it. I thought this was very RUDE and unprofessional. I told her I never looked at the insert because I took the first front desk lady at her word. The young lady had the audacity to tell me that the person I had spoke to earlier wouldn't leave that information out, basically calling me a liar. Just by luck my daughter and I were able to catch the 1:30am shuttle because my daughter arrived at the hotel when she did. Additionally, the lobby seemed worn down and dirty. The rooms were clean but there was no microwave or mini fridge. Very unsatisfied with this visit."