Nanae 3 Stars Hotels

"Really fantastic location - directly opposite Hakodate Station (you can literally see it from the station) and walking distance to a lot of restaurants. The ramen place next door (Shinano) has excellent Hakodate shio ramen but be warned, they sell out quickly so be ready to line up just before opening hours. Very clean rooms and decently spacious by Japanese standards. The cleaning crew were excellent and really took care to make sure the place was spotless. Great amenities - the hotel provides pyjamas which they change for you every night, and there is a section at reception for further amenities that aren't in your room (e.g. razors, tea bags). Washing machines are available on the ground floor for ¥600 per use (includes soap). Just be warned for anyone with accessibility issues, that the bathroom is elevated above the room level and can be a trip hazard when trying to come back out. You also have to climb into the bathtub to shower. "

"Service was exceptional. Facilities were clean and very nice."

"Immediately upon arriving, I was warmly welcomed by the front desk and made to feel like a priority with their proactive and efficient help. The whole process for my check in took less than five minutes and the front desk spoke perfect English which was a breath of fresh air. Anytime I walked past the front desk, they were attentive and would greet me warmly. The location is so convenient! Everything is within walking distance and has two Hakodate food specialties Lucky Pierrot and Hasaegawa yakibentos just a few steps away. The capsules are well maintained and clean with a lock box for storage of valuables. The bathrooms were cleaned multiple times a day and my favorite part was the showers! Typically in Japanese hostels/capsule hotels, they have the same very small shower unit. But here, the showers are spacious as well as having a nice area for you to undress and store your belongings with a tiered storage unit. Overall, a wonderful experience and I will be returning on my next trip to Hakodate. "

"Breakfast was a bit disappointing but everything else excelled. "