「I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...
「I was super excited to stay at this property.
The pluses...the Koy pond. The fish are amazing and love to eat. Also, the sounds at night from nature.
Would have been nice to have a lounger in the sun room rather than just chairs.
Not many other pluses. We tried to get connected to Internet. The welcome book didn't seem to match the house. The descriptions were off.
There were at least 5 remotes but none of them did anything. Only one turned off and on the TV. TV was activated through Roku....
「The house is great. There was an issue which the owners took care of promptly. This place does not have a/c and that is likely my fault. I'm sure I just missed it in the listing. The house wasn't too warm during the day but cooled down and sleeping at night was perfect. It is close to Hilo town. It is close to a general store if you need something and walking distance from a beach that apparently has seals at it frequently. We did not see any this trip. We had the house to ourselves....
「Positives: Close to activities we were interested in (waterfall hikes, lava tube exploring, horseback tour, etc). Well-appointed with furnishings, kitchen appliances, BBQ utensils, and the like. Did not want for such items! Mostly private setting with orchard behind house.
Improvements: Bedroom windows did not lock, but were elevated well above ground level. Not sure if bed linens were laundered recently, but laundry on-site. No outside trash bin. Cell service not great in the immediate area,...