聖華金山谷 3 星級酒店 | 酒店優惠低至 HK$686

「套房的沙发床是坏的」

「Good hotel」

「I did not like anything. Shower had black mold, TV did not work, carpets stained and filthy, looked like the ceiling ventilation had an electrical issue as vent was black and melted. My brother’s room initially had someone else’s stuff, including turtles in a tub of water. He was given another room which was worse. Blood splatter on the wall as if a crime scene. Sheets disgusting. Felt he was staying in cell block D, as neighboring people were fighting all night. If you want to get out with...

「Everything amenities worked proper and all advertise items were good. Only issue is had was the damn AC SYSTEM was loud as hell. I had to turn up the temperature so that temperatures could equalize faster and turn off the AC otherwise, it was a great stay. Clean, properly maintained, the neighborhood was good and restaurants were nearby.」

「Great location, right off the freeway and about an hour from Sequoia National Park. Rooms and property are in great condition. Breakfast in the lobby had a good variety of food, just not enough space. Shower was weak in pressure. All in all great stay. We would return.」

「Clean」

「The service was extremely poor. In the morning, my room door was opened for no reason, and when they saw that I was inside, they immediately closed it again without giving any explanation or apology. Later, I reported this incident to the front desk, but the staff seemed indifferent and simply said it might have been housekeeping. However, this is a serious safety issue — why would someone open a guest’s door without knocking first?」