Universal City 3 Stars Hotels

"This is a lovely hotel, in a great location. Just be sure not to book a room overlooking the atrium as the live music might keep you awake. I had to endure loud thumping music into the early hours (1-2 am). When I asked if this was normal I was met with a vague answer and no offer to move my room. I was considering extending my stay but decided against it."

"The parking fees are excessive. Since I arrived i did not move my car and used an Uber. I was still billed an additional $400 in added fees and for what i still don't know. I was told it would be $120 when I arrived. Ridiculous amount of added fees. Not happy!"

"The hotel was clean and the breakfast was good. My only issue was the elevators. They were moving slow but other than that we had a great stay"

"Love love love the no smoke policy and i didn't run into any second hand smoke or third hand smoke. The bathroom needs more cleaning Calcium build up, thru out the Establishment. The Pool was nice but the Hot tub wasn't working, it was cold. Also they have a small business area one computer and a 24 hour gym. "

"Great stay in a great location "

"Great room - very large and clean. Kitchen had a dishes and tools we could use. Comfortable beds. Great location, 5min walk to Alamo area. Good service by front desk. Onsite parking was fine at $35/daily with in and out privelages, just make sure you don't drive a large pickup bc it is very tight especially driving up to the 2nd and 3rd floors. Breakfast was fine. Same scrambled eggs, sausage hashbrowns, cereal, yogurt coffee, oatmeal options everyday. Only issue is the bathtub and sink were slow to drain, and we were not able to connect to the front desk from our in-room telephone. However pros more than outweighed the cons, and we would prob stay here again for future travel back to San Antonio."