「Front desk staff checking in very polite and attentive, gave several options for dining as we arrived late we missed the fine dining but enjoyed the food at the fireside, then went up to the pool and enjoyed the hot tubs both inside and outside very nice. One complaint was in the room not sure if it was just the sheets or towels as well but didn’t seem to be cleaned very well as the bed had a little stain in the sheets but then there was also quite a bit of hair from a previous guest, which is...
「Beautiful town. Every single employee there was kind, smiling and helpful. Bar staff was great, front staff and valet were great. 5 stars all around!」
「Overall, the hotel's environment and facilities and staff are good, but two things make me uneasy. Firstly, the bed is wrinkled, which gives the impression that someone has slept on it before, although the quilt looks new. Secondly, the bottom of the swimming pool appears dirty, making it impossible to determine whether the water is clean or dirty.」