Hon Gai 4 Stars Hotels

"The staff and service at this hotel are second to none. Their attention to detail and their ability to secure the best deals for tours and transport are highlights"

"We stayed 2 nights at the hotel. We got upgraded to Deluxe room , thanks Ms Linh for doing it . "

"The bar staff are not very good with English and the alcohol in the cocktails is non-existent. Either they water it down or just don’t put any in. Long Island iced tea tasted like watered down coke with ice. Rum and coke tasted just like coke. "

"Friendly at first at the desk after that no good mornings or even a hello and the rooms are clean but leaking water from the shower door wouldn’t close to the jacuzzi leaking water all over the floor plus it didn’t work and the refrigerator didn’t work and we had our clothes washed and had a very friendly person help us with questions on our clothes getting washed and got them done in a timely manner I appreciated her very much but I would say fix your things in the rooms before giving them to...

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"

"Great stay. Tony, who manages the hotel, was key in answering any questions about our reservation and also setting up night/day touring, plus transportation. "

"Great cruise with perfect itinerary. The two day is a must because the Viet Hai cycling tour is unmissable. The food was lovely, cocktails were amazing. The staff were friendly and helpful. "

"Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience ! "

"Fantastic hotel with modern amenities. Friendly staff. The pool was also lovely. Highly recommend. "

"Beautiful accommodations with a great breakfast. Best room of my entire trip "

"Amazing hotel, with 40th floor infinity pool giving an awesome 270 degree view of Halong bay. The location is not in the central business area, but with grab ride hailing app, accessibility is not an issue at all. "

"Apart from the gorgeous decor, the staff were next level type helpful."

"What a fantastic trip. The service from the staff from start to finish was exemplary. Pick up was a shared limousine van. Pure luxury for the 2.5-3 hour transfer. When we got to the main boat we were served lunch which was beautiful. A great selection for all tastes. Happy Hour was twice a day and the bar man Alex was extremely generous with his portions. My partner doesn’t eat seafood (choice not allergy) and they always provided an alternative without a problem. Tim also served us...

"Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip"

"Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor. "

"everytime again :)"

"Very French in a positive way!"

"Nice hotel but noisy construction nearby and not many dining options in the hotel "