“Communication with staff was incredibly convenient. There is a shuttle from Hakuba and the driver greeted me warmly. Upon arrival, staff greeted me at the entrance and at check-in counter. Staff showed me to my room and my luggage was already there. Staff showed the different amenities within the room including the washer/dryer. The room was spacious and welcoming. The heated floors were always so nice after a long day after ski. The bathtub was truly amazing. I appreciated the facial care kits……
“Communication with staff was incredibly convenient. There is a shuttle from Hakuba and the driver greeted me warmly. Upon arrival, staff greeted me at the entrance and at check-in counter. Staff showed me to my room and my luggage was already there. Staff showed the different amenities within the room including the washer/dryer. The room was spacious and welcoming. The heated floors were always so nice after a long day after ski. The bathtub was truly amazing. I appreciated the facial care kits……
Jessica