Kasumigaura 4 Stars Hotels

"The staff, breakfast, and facilities were great. The pajamas….. awesome! Ideal location in Kyoto made everything accessible and we sincerely enjoyed our stay in the bunkrooms. The washer was handy, and the dryer in the shower worked perfectly. We would absolutely stay here again."

"Rooms were not clean. AC DID NOT WORK AT ALL and the rooms were soooo hot. Had lots to do in hotel but everything was mostly closed and you had to pay to use the saunas. There were lots of ants in and around the pool."

"Great hotel, it was easy to take the shuttle bus back-and-forth between the hotel and the airport. We also took an Uber into Narita town to have dinner. The hotel is very modern and pleasant perfect for a transit stop like we had."

"We didn’t eat on the property, staff was helpful, clean room, air conditioning worked well "

"Everything was great good service and breakfast included many options for evry member of my family "

"Staff was a bit unfriendly. Not very helpful I waited for someone to attend to me while I was standing at desk for 5-7 mns . Front desk staff didn't speak any English or well enough to communicate with me . However hotel was ok. Rooms were a bit outdated"