Longwood 4 Stars Hotels

"If you stay in one of the more expensive suites in the main building, I assume your experience will be better. But the surrounding lodge-themed buildings are absolutely NOT a 4-star experience. More like 2 or 2.5 stars. Our bathroom door didn't close because the top hinge was broken. The bathroom itself was so tiny you didn't have any walking room in there. You step in and you're already in front of both the toilet and the entrance to the shower. You have to maneuver your body to close the door in front of you (if your door isn't falling off the hinges). Bed and bedding were both standard and in line with other 2/2.5-star hotels, not any better. The space was not very clean, with dirty grout and tiles, and dusty corners. We could hear the kids laughing in the room next to us, so no privacy. They overbooked so we were downgraded to a room with two queens instead of the king room we paid for, and the "discount" for that was waiving the parking fee. The front desk person was a bit rude ("If you want to stay here, we have a room with two queen beds."). There was not enough parking for everyone at the hotel. People were idling, waiting for other cars to leave so they could take the spot. Positives: large TV, modern sink, small wet bar."

"Good service "

"They made us pay extra to get into our room 2 hrs early. And then after lugging our suitcases up to it, a maintenance man was working on a repair in it. So I had to go all the way back to the lobby and get another room. But if you have a super early flight, you can’t beat the location. "

"Everything was good I’am I love"

"The staff was very friendly during check the check in process however I never received a welcome cookie like I previously saw other reviewers mentioned. Also there was no microwave in the room so I could not reheat any leftovers. There was also a $150 incidental fee charged that I was unaware would be charged during check in. The room was very clean but the bathroom needs to be renovated as the sink wood bottom was cracked and peeled off."

"Hotel is beautiful but the rooms need a little update and maintenance. It’s centrally located so transport to Universal City Walk Universal Studios and Islands of Adventure just a boat ride away. Quick ride to Epic as well, so super convenient. Overall I was pleased with our stay. With a little updating of the bathrooms and maybe adding a few amenities like free bottled water for the Kerig and/or a water filling station in the ice machine room, this would be a perfect 5 stars. "