「We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In...
「This has become one of my favorite hotel groups. Artsy but refined and service that is polished and knowledgeable. Can’t express how much I enjoy staying at 21C properties.」
「The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ,I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ,Not a very good experience」
「Great location if going to a baseball game or concert. We arrived about an hour earlier than check in started but the receptionist was very nice and we were able to get our room. It was spacious, clean and had a great view. The only downside for me (personal preference) was the glass barn style door at the bathroom. We will definitely stay here on our next visit.」