Pepper Pike 4 Stars Hotels

"My first impression was the man smoking marijuana in the parking lot. The person at the counter was very polite. The elevator smelled of marijuana was so strong. I get up to the room and noticed some glue-like substance on the nightstand. The remote I wouldn’t dare touch. It hadn’t been cleaned. The bed itself I actually slept on top of the sheets and didn’t even get under the covers. It’s an older hotel and the rooms need a serious refresh. The wood paneling on the sink is all cracked due to the moisture. The knob on the shower I feared was going to come off. The surfaces had that film-like residue on them. You knew they have been wiped down with cleaner but it felt like the water hadn’t been changed in a while. The best part about the whole trip was the man who waited on me at the hotel restaurant for breakfast. His name was Darren. If the whole hotel was like an experience with Darren then it would have been a lovely experience. Darren was so professional and kind. It was very obvious that he takes pride in his job. However I wish Wyndham took as much pride in that facility. Unfortunately they do not. "

"The staff are fantastic!!"

"Everything was great, although food was very expensive which is common at downtown hotels."

"My room could’ve been much more cleaner. There was a lot of dust everywhere and also they did not change out the lotion in the bathroom, which is pretty unsanitary. And this day and age is not OK to be reusing the same opened lotion bottles. Staff was very kind and very attentive. The only issue I had was trying to call the front desk. It took several times for me to do so. Breakfast was very mid not anything to brag about and honestly it cost too much four dollars for a cup of orange juice is ridiculous. I didn’t have issues with Parking as I used public transportation i.e. Lyft to get me to the hotel. "

"Bith breakfast and dinner were very good. "