Pepper Pike 4 Stars Hotels

"Not impressed at all, much of the place smelled like weed and had an overall ghetto vibe, not a very clean hotel. They give you a paper that has the wrong floors for where the ice machines are so you waste your time walking all over. My mini fridge door wouldnt close at all because of a huge ice build-up and the guy at the front desk said he couldnt do anything about it or knock the price down for me. The kleenex box in the bathroom was empty. The staff also have thick accents and are hard to understand. So yea I'd suggest avoiding this place unless youre really on a budget, the beds and hotel room itself were clean though so that was the one good thing."

"There was a marathon “weekend” the entire weekend. When we checked in, the person at the desk gave a great welcome and explained the “kickback” reception and free breakfast but never mentioned that the music from the marathon would be blaring at 6am on Saturday morning. We could not sleep even with earplugs. If we had known, we would have made other plans for the evening before. then, we were completely shocked to have the same thing happen again on Sunday morning. I was given the valet parking for free as compensation but I now have to change my plans to drive back to my home - too long of a drive with so little sleep. Disappointed. They said they couldn’t offer any other compensation becuase I booked through Expedia."

"The hotel is centrally located, clean and up to date! The room was fabulous with a view of the lake and mall A for the Cleveland Marathon. Elevators were fast, staff was friendly and room was very clean. Will stay here again."

"The staff were very welcoming and helpful! The location was great and the room was clean and comfortable. We would definitely stay again!"

"Just ok. Lobby on 2nd floor was difficult to reach."

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."