「Staff are polite, friendly and ready to assist customers. The hotel is very clean. No long wait for elevators. Breakfast is decent and up to standard. The hotel is directly connected to Sunway Pyramid Shopping Mall, so shopping and dining is very easy and accessible. You can also visit the Sunway Lagoon theme park via the shopping mall. I have no complaints at all. I give it a 10 out of 10 .」
「Check in process was quite slow and staff not really happy to help. The room was quite old and not maintained. Towels are not clean. The elevator is quite slow, so please plan your check out well. However. It's walking distance to Hextar world mall which convenient.」