普拉特市 4 星級酒店 | 酒店優惠低至 HK$870

「Delicious breakfast at the rooftop. Clean room.」

「The lady who checked me in was very nice, the pool options were great. The room was very clean and well maintained.」

「No microwave was astonishing. No ice machine on the floor was also a problem (waited 20 mins for ice from reception). Bed is definitely outdated and uncomfortable. Disappointing that nothing was complimentary (I guess the ice and soap were). The bathroom and shower were great. Soaps were great. We loved the silence. The staffs energy and optimism could improve as well.」

「非常好的酒店，很喜欢!」

「The trash trucks tight below our window at8am was not fun.」

「I asked 3 times on Friday, starting g in the early AM, for my room to be serviced. I was heading out early and would be back at noon. Never was serviced. Asked again, left again, still wasn’t serviced. Saw your housecleaning team in the hall, asked them to service again as they were on the 1st floor, still didn’t service. The 1st room I checked into smelled like mildew and the bathroom door was broken. They moved me. Stilled smelled like mildew, but at that point just wanted a room. Then it...

「Ok」

「The check in process was a challenge and I spend a significant amount of time just trying to check in and gain access to the property. The facility isn’t in the greatest condition either. The location is great, but that’s about it.」

「The check in time is listed as 4pm, but in very small print down below it is 4-6pm. They do not have an electonic key pad check in like every other place we have stayed. If you miss this window they may let you check in later but can (and did for us) cancel our entire weekend stay and they kept all of our money. They would not even let us check in the next day. 」