普拉特维尔 4 星级酒店, HK$899 起

“Great place.”

“My stay was terrible. I think the management has changed, as I’ve stayed there before and everything was fine, but today was awful. The receptionist—Phoenix, I think her name was—was not friendly at all; she charged an extra fee for parking that wasn't mentioned in my reservation. Also, I had booked an "extended" room, but they gave me the smallest one. I went back to tell her that it wasn't an extended room—since I’d stayed in one before—but she insisted it was and claimed there were no other……

“Overall good. Could use a little more maintenance. Breakfast was ok.”

“Because this is a hotel and spa, I expected it to be pretty high end and was disappointed. The room was very small. It was very hot weather outside and there were so many unnecessary blankets on the bed. There were a lot of "fancy" things (like a heated toilet seat??) that didn't add anything to the comfort of the room. The breakfast buffet was very disappointing, with just a few store bought pastry items and some hard boiled eggs. There was one small piece of quiche when we arrived, not long……

“It’s a nice property. They need to fix the hard water filter. ”