艾伦 5 星级酒店, HK$749 起

“Coffee maker didn’t work in the room”

“What a beautiful property and excellent service, I will definitely go back!”

“The apartment is very nice, clean, and in a great location!! We loved it. The only reason for the 4-Stars is the fact that the hot water wasn’t working when we arrived. They were also out of coffee. Thankfully there were very responsive and took care of these things quickly. ”

“The property itself was fine, though there were some issues like the shower not draining properly, missing door handle to the closet, light bulbs out in the bathroom. The biggest issue was communication with Regal Stays. I initially booked for four days and had to extend it. When I called to extend the satay a guy answered who seemed to be at home or in a loud area. I didn’t get any official receipt for my extension, he just sent me a link to pay. But there was no confirmation email or text,……