卡萨拉特 5 星级酒店, HK$1,580 起

“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”

“Amazing experience. One of the best hotels we’ve ever been to Grazie Mille”

“super good”

“Beautiful hotel with high quality rooms. The spa/gym was amazing. Staff are very friendly, food was great and the views of the lake and mountains perfect.”

“Very disappointing stay considering paying up to Euro 1500/ ++ per night F&B - 2 out of 3 restaurants are booked for event and not available to guest - Food quality is subpar (from breakfast to dinner) Spa - Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival - Heated pool temperature is lukewarm at most Room - Sound proof in bedroom is very poor, you can……

“great and spacious room, with very nice lake view. excellent service.”

“Brand New Hotel, just opened 02/2026, room we stayed in is the basic room but felt like upgraded one. Very quite hotel. Staff absolutely outstanding and very helpful from check in to check out. Treated nicely with some desert delivered to our room as welcome food, just perfect nothing else can describe it. The location can’t be better, 4-5 minute walk from the lake. We will be back in the future. Please keep this level if the service and cleanliness. ”